{"id":11129,"date":"2024-10-31T22:35:33","date_gmt":"2024-10-31T22:35:33","guid":{"rendered":"https:\/\/telescopejo.com\/?p=11129"},"modified":"2024-10-31T22:35:34","modified_gmt":"2024-10-31T22:35:34","slug":"%d9%85%d9%80%d8%b7%d9%84%d9%80%d9%88%d8%a8-%d9%85%d9%88%d8%b8%d9%80%d9%81%d9%80%d9%8a%d9%80%d9%86-%d8%ae%d9%80%d8%af%d9%85%d9%80%d8%a9-%d8%b9%d9%80%d9%85%d9%80%d9%84%d8%a7%d8%a1-%d9%84%d9%84%d9%80","status":"publish","type":"post","link":"https:\/\/telescopejo.com\/?p=11129","title":{"rendered":"\u0645\u0640\u0637\u0644\u0640\u0648\u0628 \u0645\u0648\u0638\u0640\u0641\u0640\u064a\u0640\u0646 \u062e\u0640\u062f\u0645\u0640\u0629 \u0639\u0640\u0645\u0640\u0644\u0627\u0621 \u0644\u0644\u0640\u0639\u0640\u0645\u0640\u0644 \u0644\u062f\u0649 \u00a0Confidential"},"content":{"rendered":"\n<p>\u0648\u0643\u0627\u0644\u0629 \u062a\u0644\u064a\u0633\u0643\u0648\u0628 \u0627\u0644\u0627\u062e\u0628\u0627\u0631\u064a\u0629<\/p>\n\n\n\n<p><strong>Duties &amp; Responsibilities:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Manage daily incoming\/outgoing emails, phone calls, tickets and live chats.<\/li>\n\n\n\n<li>Identify and assess customers\u2019 needs to achieve satisfaction.<\/li>\n\n\n\n<li>Provide accurate, valid and complete information by using the right methods\/tools.<\/li>\n\n\n\n<li>Follow up with customers to make sure that issues are resolved, and customers are satisfied.<\/li>\n\n\n\n<li>Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.<\/li>\n\n\n\n<li>Keep records of customer interactions, process customer accounts and file documents<\/li>\n\n\n\n<li>Follow communication procedures, guidelines and policies.<\/li>\n\n\n\n<li>Take the extra mile to engage customers.<\/li>\n\n\n\n<li>Manage and efficiently utilize the customer service CRM to achieve customer satisfaction.<\/li>\n<\/ul>\n\n\n\n<p><strong>Requirements:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>1 \u2013 2 years relevant experience in Call Center\/ Customer Service Environment<\/li>\n\n\n\n<li>Preferable experience with CRM.<\/li>\n\n\n\n<li>Capability of multitasking, problem-solving<\/li>\n\n\n\n<li>Strong communication skills, both in writing and speaking<\/li>\n\n\n\n<li>Excellent English Language Skills; reading, writing and speaking.<\/li>\n<\/ul>\n\n\n\n<p><a href=\"https:\/\/www.linkedin.com\/jobs\/view\/4060682197\/?alternateChannel=search&amp;refId=7SpmND5pLFL1BNE7fu0Fgg%3D%3D&amp;trackingId=deVZLTUUr3F6AM4oHh5N2A%3D%3D\" target=\"_blank\" rel=\"noreferrer noopener\">\u0627\u0636\u063a\u0637 \u0644\u062a\u0642\u062f\u064a\u0645 \u0637\u0644\u0628<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u0648\u0643\u0627\u0644\u0629 \u062a\u0644\u064a\u0633\u0643\u0648\u0628 \u0627\u0644\u0627\u062e\u0628\u0627\u0631\u064a\u0629 Duties &amp; Responsibilities: Requirements: \u0627\u0636\u063a\u0637 \u0644\u062a\u0642\u062f\u064a\u0645 \u0637\u0644\u0628<\/p>\n","protected":false},"author":4,"featured_media":3173,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[142,133],"tags":[],"class_list":{"0":"post-11129","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-142","8":"category-133"},"_links":{"self":[{"href":"https:\/\/telescopejo.com\/index.php?rest_route=\/wp\/v2\/posts\/11129","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/telescopejo.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/telescopejo.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/telescopejo.com\/index.php?rest_route=\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/telescopejo.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=11129"}],"version-history":[{"count":1,"href":"https:\/\/telescopejo.com\/index.php?rest_route=\/wp\/v2\/posts\/11129\/revisions"}],"predecessor-version":[{"id":11130,"href":"https:\/\/telescopejo.com\/index.php?rest_route=\/wp\/v2\/posts\/11129\/revisions\/11130"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/telescopejo.com\/index.php?rest_route=\/wp\/v2\/media\/3173"}],"wp:attachment":[{"href":"https:\/\/telescopejo.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=11129"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/telescopejo.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=11129"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/telescopejo.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=11129"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}